A cookie is a small file that is sent from the website by the browser and saved to the visitor’s device. A single web session may use several cookies.
Power Apps portals also use cookies to store information for various purposes. The following table describes the cookies used by Power Apps portals and their lifetime.
Used to identify user sessions. A user session starts when a user searches through the portal for the first time. It ends when the session is closed.Authentication site settings can be used to change the session expiration time.
Session
adxPreviewUnpublishedEntities
Saves the preview's ON/OFF mode used on the traditional CMS system for portal administrators.
Session
adx-notification
Used with basic form actions to save warning messages that must be displayed during forwarding.
Session
ARRAffinity
Automatically added by Azure sites, ensuring requests are balanced between different websites. Does not store any user data.
Session
ASP.NET_SessionId
Used to maintain the session of a logged-in user and prevent them from having to log back in.
Session
ContextLanguageCode
Saves the default language of the user accessing the portal within a session and across web pages. The cookie is deleted at the end of the session.
Session
Dynamics365PortalAnalytics
Critical service cookie for anonymous analysis of service usage which is aggregated for statistical purposes.
90 days
iisDSTObserved
Saves a value indicating whether daylight saving time currently applies.
Session
isDSTSupport
Indicates whether a specific date and time is in daylight saving time.
Session
timeZoneCode
Saves the "Time zone code" field's value from the CRM time zone definition table for the current time zone.
Represented by the Managing Director:
Mr Christian Velleuer
The company is a limited partnership with registered office at 63801 Kleinostheim (Germany), Commercial Register at the Aschaffenburg District Court, HRA 3663.
The personally liable shareholder is Daimler Truck Service Cards Beteiligungsgesellschaft mbH with registered office in 63801 Kleinostheim, Commercial Register at the Aschaffenburg District Court, HRB 7900.
VAT identification number: DE 20 82 43 217
Regulatory authority:
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn, Germany
Design and technical Implementation:
Arvato SE, Gütersloh/Germany (www.arvato.com) 2025
Cookies
a. Cookies may be used when you are visiting our websites. Technically, these are so-called HTML cookies and similar
software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively
refer to as cookies.
b. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website.
Cookies make it possible, for example, to determine whether there has already been a connection between the device
and the websites; take into account your preferred language or other settings, offer you certain certain functions
(e.g. online forms) or recognize your usage-based interests. Cookies may also contain personal data.
c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our
websites you use and whether you agree to the use of cookies that are not technically required in our Consent
Management System. You will find further information and decision-making options here.
d. The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google
Chrome, Apple Safari, Mozilla Firefox). Most web browsers are preset to automatically accept certain types of
cookies; however, you can usually change this setting. You can delete stored cookies at any time. Web/DOM storage
and local shared objects can be deleted separately. You can find out how this works in the browser or device you are
using in the manual of the learner.
e. The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web
browser you use. If you use multiple devices or web browsers, you can make decisions or settings differently.
f. If you decide against the use of cookies or delete them, you may not have access to all functions of our websites
or individual functions may be limited.
Power Apps portals also use cookies to store information for various purposes. The following table describes the
cookies used by Power Apps portals and their lifetime.
Cookie name
Description
Cookie Typ
__RequestVerificationToken
Used by the anti-forgery system.
Session
.AspNet.ApplicationCookie
Used to identify user sessions. A user session starts when a user searches through the portal for the first time. It ends when the session is closed.Authentication site settings can be used to change the session expiration time.
Session
adxPreviewUnpublishedEntities
Saves the preview's ON/OFF mode used on the traditional CMS system for portal administrators.
Session
adx-notification
Used with basic form actions to save warning messages that must be displayed during forwarding.
Session
ARRAffinity
Automatically added by Azure sites, ensuring requests are balanced between different websites. Does not store any user data.
Session
ASP.NET_SessionId
Used to maintain the session of a logged-in user and prevent them from having to log back in.
Session
ContextLanguageCode
Saves the default language of the user accessing the portal within a session and across web pages. The cookie is deleted at the end of the session.
Session
Dynamics365PortalAnalytics
Critical service cookie for anonymous analysis of service usage which is aggregated for statistical purposes.
Session
iisDSTObserved
Saves a value indicating whether daylight saving time currently applies.
Session
isDSTSupport
Indicates whether a specific date and time is in daylight saving time.
Session
timeZoneCode
Saves the "Time zone code" field's value from the CRM time zone definition table for the current time zone.
Session
timezoneoffset
Saves the time zone difference between UTC and local browser time.
Session
_pk_id
Statistics cookie (anonymous) for storing a unique user ID. Expiration period: 13 months.
Typ 3
_pk_ses
Statistics cookie (anonymous) for storing a unique session ID. Expiration period: session, max. 30 minutes.
Typ 3
_pk_hsr
Cookie (anonymous) for Matomo heatmap or Matomo session recording. Expiration period: session, max. 30 minutes.
Typ 3
Privacy Statement
The controller as per the EU General Data Protection Regulation ("GDPR") is:
Daimler Truck Service Cards GmbH & Co. KG ("We")
Mainparkstr. 2 │ 63801 Kleinostheim │ Germany
Email: servicecards-info@daimlertruck.com
Chief Data Privacy Officer:
Daimler Truck AG
Konzerndatenschutzbeauftragte
HPC DTF2B │70745 Leinfelden-Echterdingen │ Germany
Email: dataprivacy@daimlertruck.com
1. Data protection
We appreciate you visiting our website and your interest in the products we offer. Protecting your personal data is
very important to us. In this Privacy Policy, we explain how we collect your personal data, what we do with it, for
what purposes and on what legal basis we do so, and what rights you have on that basis. We will also refer you to
Daimler Truck's Data Protection Policy EU:
Our privacy statements on the use of our websites and the Daimler Truck AG Data Protection Policy do not apply to
your activities on the websites of social networks or other providers that can be accessed using the links on our
websites. Please read the data protection provisions on the websites of those providers.
2. Collecting and processing your personal data
a. Whenever you visit our websites, we store certain information about the browser and operating system you are
using; the date and time of your visit; the status of the interaction (e.g. whether you were able to access the
website or received an error message); the usage of features on the website; the search terms you may have entered;
how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web
page from which you accessed our website; and the Web page you visited after visiting our website, whether by
clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the
browser in which you have our websites open. In addition, we store your IP address and the name of your Internet
service provider for seven days. This is for security reasons, in particular, to prevent and detect attacks on our
websites or attempts at fraud.
b. We only store other personal data if you provide this data, e.g. as part of a registration, contact form, chat,
survey, price competition or fort he execution of a contract, and even in these cases only insofar as this is
permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (see
section 7).
c. If personal data is collected as part of a complaints form, we will store it for a period of thirty (30) days to
fulfill its intended purpose.
d. You are neither legally nor contractually obligated to share your personal information. However, certain features
of our websites may depend on the sharing of personal information. If you do not provide your personal information
in such cases, you may not be able to use those features, or they may be available with limited functionality.
3. Purpose of use
a. We use the personal information collected during your visit to any of our websites to make using them as
convenient as possible for you and to protect our IT systems against attacks and other unlawful activities.
b. If you share additional information with us – for example, by filling out a registration form, contact form,
chat, survey, contest entry or to execute a contract with you – we will use that information for the designated
purposes, purposes of customer management and – if required – for purposes of processing and billing and business
transactions within the required scope in each instance.
c. For other purposes (e.g. display of personalized content or advertising based on your usage behaviour), we and,
if applicable, selected third parties, use your personal data if and to the extent you give your consent through our
consent management system. You will find further information and decision-making options here.
d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the
fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial
orders, e.g. to a law enforcement authority).
4. Transfer of personal information to third parties; Social Plugins; Use of service providers
a. Our websites may also contain an offer of third parties. If you click on such an offer, we transfer data to the
respective provider to the required extent (e.g. information that you have found this offer with us and, if
applicable, further information that you have already provided on our websites for this purpose).
b. When we use social plug-ins on our websites from social networks like YouTube, we integrate them as follows:
When you visit our websites, the social plug-ins are deactivated, i.e. no data is transmitted to the operators of
these networks. If you want to use one of the networks, click on the respective social plug-in to establish a direct
connection to the server oft he respective network.
If you have a user account on the network and are logged in when you activate the social plug-in, the network can
associate your visit to our websites with your user account. If you want to avoid this, please log out of the
network before activating the social plug-in. A social network cannot a visit to other Daimler websites until you
have activated an existing social plug-in.
When you activate a social plug-in, the network transfers the content that becomes available directly to your
browser, which integrates it into our websites. In this situation, data transmissions can also take place that are
initiated and controlled by the respective social network. Your connection to a social network, the data transfers
taking place between the network and your system, and your interactions on that platform are governed solely by the
privacy policies of that network.
The social plug-in remains active until you deactivate it or delete your cookies (see section 5.d).
c. If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries
outside the European Economic Area that, from the point of view of the European Union ("EU"), may not guarantee an
"adequate level of protection" fort he processing of personal data in accordance with EU standards. Please remember
this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your
data.
d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and
secure our websites. We only pass on personal data to the latter insofar as this is necessary for the provision and
use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal
obligations, or insofar as you have consented there to (see section 7). You will find more information regarding
recipients of personal data in our Consent Management System.
5. Cookies
a. Cookies may be used when you are visiting our websites. Technically, these are so-called HTML cookies and similar
software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively
refer to as cookies.
b. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website.
Cookies make it possible, for example, to determine whether there has already been a connection between the device
and the websites; take into account your preferred language or other settings, offer you certain certain functions
(e.g. online forms) or recognize your usage-based interests. Cookies may also contain personal data.
c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our
websites you use and whether you agree to the use of cookies that are not technically required in our Consent
Management System. You will find further information and decision-making options here.
d. The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google
Chrome, Apple Safari, Mozilla Firefox). Most web browsers are preset to automatically accept certain types of
cookies; however, you can usually change this setting. You can delete stored cookies at any time. Web/DOM storage
and local shared objects can be deleted separately. You can find out how this works in the browser or device you are
using in the manual of the learner.
e. The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web
browser you use. If you use multiple devices or web browsers, you can make decisions or settings differently.
f. If you decide against the use of cookies or delete them, you may not have access to all functions of our websites
or individual functions may be limited.
6. Security
We take technical and organizational security measures in order to protect your information managed by us from being
tampered with, lost, destroyed, or accessed by unauthorized individuals. We are continuously improving our security
measures in line with technological advancements.
7. Legal foundations for processing
a. If you have given us your consent to process your personal information, then that is the legal foundation for
processing it (Art. 6, para. 1, letter a, of the EU's General Data Protection Regulation, or GDPR).
b. Art. 6, para. 1, letter b, of the GDPR is the legal basis for processing personal information for the purpose of
entering into a contact or performing a contract with you.
c. If processing your personal information is required to fulfill our legal obligations (e.g. data retention), we
are authorized to do so by Art. 6, para. 1, letter c, of the GDPR.
d. Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the
interests of third parties in accordance with Art. 6, para. 1, letter f of the GDPR. Examples of such legitimate
interests include maintaining the functionality of our IT systems as well as the (direct) marketing of our products
and services (to the extent not covered by your consent) and those of third parties and the legally required
documentation of business contacts. As part of the consideration of interests required in each case, we take into
account various aspects, in particular the type of personal information, the purpose of processing, the
circumstances of processing and your interest in the confidentiality of your personal information.
8. Deleting your personal data
Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted
after seven days. Moreover, we delete your personal information as soon as the purpose for which it was collected
and processed has been fulfilled. Beyond this time period, data storage only takes place to the extent made
necessary by the legislation, regulations or other legal provisions to which we are subject in the EU or by legal
provisions in third-party countries if these have an appropriate level of data protection. Should it not be possible
to delete data in individual cases, the relevant personal data are flagged to restrict their further processing.
9. Rights of data subjects
a. As a data subject, you have the right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to
erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR) and right to data portability (Art. 20
GDPR).
b. If you have consented to the processing of your personal data by us, you have the right to revoke your consent at
any time. The legality of processing your personal data before revocation remains unaffected. We may further process
such data pursuant to another applicable legal basis, e.g. for the fulfilment of our legal obligations (cf. section
"Legal bases of processing").
c. Right of Objection
For reasons relating to your particular situation, you have the right to file an objection at any time to the
processing of personal data pertaining to you that is collected under Section 6 Clause 1 e) GDPR (data processing in
the public interest) or Section 6 Clause 1 f) GDPR (data processing on the basis of a balance of interests). If you
file an objection, we will continue to process your personal data only if we can document mandatory, legitimate
reasons that outweigh your interests, rights and freedoms, or if processing is for the assertion, exercise or
defense of legal claims. To the extent we use your personal data for direct marketing based on legitimate interests,
you have the right to object at any time without giving reasons.
e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge
a complaint with a competent data protection supervisory authority (Art. 77 GDPR).
10. Newsletter
Our website does not offer a newsletter.
11. Processing of personal data as part of application precess
a. Purpose of Processing
We process your personal data as part of application and decision-making processes regarding the conclusion of an
employment contract.
No automated decision-making occurs.
b. Legal Foundation for Processing
This processing occurs on the basis of Article 6, Paragraph 1, letter b of the GDPR.
c. Recipients or categories of recipients of personal data
Your personal data will only be processed by internal bodies (human resources, the manager for the position,
management board). Your data is not transmitted to third parties, except to our service provides as part of order
processing. There is no intention to transfer your personal data to third countries or international
organizations.
d. Retention Period
The data is deleted 6 months after the conclusion of the application process. If an employment contract is concluded
or there is an interest in extending the retention period, we will inform you separately about the use of your data
in the employment relationship or obtain your consent to extend the retention period.
12. Data transmission of recipients outside the European economic area
a. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see
section 3.c.), personal data may be provided to recipients in countries outside the European Union ("EU"), Iceland,
Liechtenstein and Norway (= European Economic Area) are transferred and processed there, in particular USA,
India.
b. From the EU’s point of view, the following countries (link to list) have an adequate level of protection for the
processing of personal data in accordance with EU standards (adequacy decision). We agree with recipients in other
countries on the use of EU standard contractual clauses or the Swiss-U.S. Privacy Shield, binding corporate rules or
other applicable instruments (if any) to create an "adequate level of protection" according to legal requirements.
For more information, please use the contact details given in section 9.d. above.
Last update: 07-2025
Legal notice
Copyrights.
Copyright Daimler Truck Service Cards GmbH & Co. KG. All rights reserved. All texts, images, graphics, sound files,
video files and animation files as well as their arrangements are subject to copyright and other laws for the
protection of intellectual property. They may not be copied for commercial purposes or for distribution, nor may
they be modified and used on other websites. Some Daimler Truck Service Cards GmbH & Co. KG Internet pages also
contain material that is subject to the copyright of those parties who have made it available.
Products and prices.
Changes may have been made to products and services (including changes in design or shape, deviations in colour)
since individual pages went to press. The illustrations may show accessories, optional equipment or other features
which are not part of the standard specification or service scope. Colours may differ slightly for technical
reasons. Individual pages may also contain models and services which are not available in certain countries.
Information given regarding statutory regulations, legal requirements and taxation applies only to the Federal
Republic of Germany. Unless otherwise stipulated in the terms and conditions of sale or delivery, the prices valid
on the day of delivery apply. For our contractual partners, the prices are recommended retail prices. Please consult
a company-owned sales and service outlet or an authorised dealer for the latest details.
Trademarks.
All brands of Daimler Truck AG mentioned on our Internet pages are registered trademarks. This applies in particular
to the model names and all logos and emblems of the company.
Trademark Notice. and Mercedes-Benz are trademarks of Mercedes-Benz Group AG.
Licence rights.
We would like to offer you an innovative and informative Internet program. We therefore hope that you will be as
enthusiastic about our creative design as we are. However, we kindly ask for your understanding that we and Daimler
Truck AG must protect our intellectual property, including patents, trademarks and copyrights, and that these
Internet pages cannot grant any licence rights to our intellectual property or the intellectual property of Daimler
Truck AG.
Forward-looking statements.
Our Internet pages contain forward-looking statements about our current assessment of future events. Words such as
“aim”, “ambition”, “anticipate”, “assume”, “believe”, “estimate”, “expect”, “intend”, The words “may”, “plan”,
“project”, “should” and similar expressions are used to identify forward-looking statements.
These statements are subject to a number of risks and uncertainties. Here are just a few examples:
•an unfavourable development of the global economic situation, in particular a decline in demand in our main sales
markets,
•a deterioration in our refinancing opportunities on the credit and financial markets,
•unavoidable events of force majeure such as natural disasters, pandemics, acts of terrorism, political unrest,
military disputes, industrial accidents and their consequences on our sales, purchasing, production or financing
activities,
•changes in exchange rates, customs and foreign trade regulations,
•a change in consumer behaviour;
•a possible loss of acceptance of our products and services with the consequence of an impairment in the enforcement
of prices and in the utilisation of production capacities,
•increases in fuel and raw material prices,
•interruptions in production due to material shortages, workforce strikes or supplier insolvencies,
•a decline in resale prices of used vehicles,
•the successful implementation of cost reduction and efficiency improvement measures,
•the business prospects of the companies in which Daimler Truck AG holds significant holdings,
•the successful implementation of strategic cooperations and joint ventures,
•changes in laws, regulations and official guidelines, in particular insofar as they affect vehicle emissions, fuel
consumption and safety,
•as well as the conclusion of ongoing investigations by or initiated by authorities and the outcome of pending or
threatened future legal proceedings and other risks and uncertainties, some of which are described in the current
annual reports of Daimler Truck AG or in the current interim report under the heading “Risk and Opportunity
Report”.
If any of these risks and uncertainties materialise, or if the assumptions underlying any of our forward-looking
statements prove incorrect, then our actual results may be materially different from those we express or imply by
such statements.
We do not intend or assume any obligation to update these forward-looking statements. Any forward-looking statement
speaks only as of the date on which it is made.
Responsibility.
The information and statements on these pages do not represent any assurance or warranty, either expressed or
implied. In particular such information is not an implied promise or warranty in respect of quality, marketability,
fitness for any particular purpose, or the non-infringement of laws and patents.
Insofar as advice or a recommendation is provided on our websites, Daimler Truck Service Cards GmbH & Co. KG is not
obliged to compensate for any damage arising from compliance with the advice or recommendation, without prejudice to
any liability arising from a contractual relationship, tort or other legal provision.
Furthermore, Daimler Truck Service Cards GmbH & Co. KG excludes any liability when downloading files made available
by Daimler Truck Service Cards GmbH & Co. KG on our websites for breaches of duty caused by slight negligence,
insofar as these do not affect essential contractual obligations as well as life, health or bodily injury or claims
under the Product Liability Act. The same applies to breaches of duty by our vicarious agents.
Our Internet pages also contain links to other websites. We would like to point out that we have no influence over
the design and content of the linked sites. Consequently, we cannot assume any liability for the topicality,
correctness, completeness or quality of the information provided there. In view of this, we hereby distance
ourselves from all content of these pages. This declaration applies to all links to external sites contained on our
Internet pages and to the content of such sites.
Information on online dispute resolution.
The EU Commission has created an Internet platform for online dispute resolution (so-called “OS platform”). The ODR
platform serves as a point of contact for the out-of-court resolution of disputes relating to contractual
obligations arising from online purchase contracts. You can access the ODR platform at the following link: http://ec.europa.eu/consumers/odr
Notice in accordance with Section 36 of the German Consumer Dispute Resolution Act (VSBG).
Daimler Truck Service Cards GmbH & Co. KG will not participate in dispute resolution proceedings before a consumer
arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG) and is not obliged to do
so.
Order of priority.
Terms of Use for a Digital Offering take precedence over these legal notices.
Our whistleblower system
We can only achieve long-term goals with fairness and honesty and ensuring trustful cooperation in our company. Our
SpeakUp whistleblower system helps us to speak up directly about misconduct and rule violations. SpeakUp is an important
element of good corporate governance and an integral part of our Compliance Management System throughout the
Daimler Truck Group.
We appreciate you visiting our website and your interest
in the products
we offer. Protecting your personal data is very important to us. In this
Privacy Policy, we
explain how we collect your personal data, what we do with it, for what
purposes and on what
legal basis we do so, and what rights you have on that basis. We will
also refer you to Daimler
Truck's Data Protection Policy EU:
Our privacy statements on the use of our websites and
the Daimler Truck
AG Data Protection Policy do not apply to your activities on the
websites of social networks or
other providers that can be accessed using the links on our websites.
Please read the data
protection provisions on the websites of those providers.
2. Collecting and Processing Your Personal Data
a. Whenever you visit our websites, we store certain
information about
the browser and operating system you are using; the date and time of
your visit; the status of
the interaction (e.g. whether you were able to access the website or
received an error message);
the usage of features on the website; the search terms you may have
entered; how often you visit
individual websites; the names of the files you access; the amount of
data transferred; the Web
page from which you accessed our website; and the Web page you visited
after visiting our
website, whether by clicking links on our websites or entering a domain
directly into the input
field of the same tab (or window) of the browser in which you have our
websites open. In
addition, we store your IP address and the name of your Internet service
provider for seven
days. This is for security reasons, in particular, to prevent and detect
attacks on our websites
or attempts at fraud.
b. We only store other personal data if you provide this
data, e.g. as
part of a registration, contact form, chat, survey, price competition or
fort he execution of a
contract, and even in these cases only insofar as this is permitted to
us on the basis of a
consent given by you or in accordance with the applicable legal
provisions (see section
7).
c. If personal data is collected as part of a complaints
form, we will
store it for a period of thirty (30) days to fulfill its intended
purpose.
d. You are neither legally nor contractually obligated
to share your
personal information. However, certain features of our websites may
depend on the sharing of
personal information. If you do not provide your personal information in
such cases, you may not
be able to use those features, or they may be available with limited
functionality.
3. Purpose of Use
a. We use the personal information collected during your
visit to any of
our websites to make using them as convenient as possible for you and to
protect our IT systems
against attacks and other unlawful activities.
b. If you share additional information with us – for
example, by filling
out a registration form, contact form, chat, survey, contest entry or to
execute a contract with
you – we will use that information for the designated purposes, purposes
of customer management
and – if required – for purposes of processing and billing and business
transactions within the
required scope in each instance.
c. For other purposes (e.g. display of personalized
content or
advertising based on your usage behaviour), we and, if applicable,
selected third parties, use
your personal data if and to the extent you give your consent through
our consent management
system. You will find further
information and
decision-making options here.
d. In addition, we use personal data to the extent that
we are legally
obliged to do so (e.g., storage for the fulfilment of commercial or
tax-related retention
obligations, release in accordance with official or judicial orders,
e.g. to a law enforcement
authority).
4. Transfer of Personal information to third parties;
Social Plugins;
use of service providers
a. Our websites may also contain an offer of third
parties. If you click
on such an offer, we transfer data to the respective provider to the
required extent (e.g.
information that you have found this offer with us and, if applicable,
further information that
you have already provided on our websites for this purpose).
b. When we use social plug-ins on our websites from
social networks like
YouTube, we integrate them as follows:
When you visit our websites, the social plug-ins are
deactivated, i.e.
no data is transmitted to the operators of these networks. If you want
to use one of the
networks, click on the respective social plug-in to establish a direct
connection to the server
oft he respective network.
If you have a user account on the network and are logged
in when you
activate the social plug-in, the network can associate your visit to our
websites with your user
account. If you want to avoid this, please log out of the network before
activating the social
plug-in. A social network cannot a visit to other Daimler websites until
you have activated an
existing social plug-in.
When you activate a social plug-in, the network
transfers the content
that becomes available directly to your browser, which integrates it
into our websites. In this
situation, data transmissions can also take place that are initiated and
controlled by the
respective social network. Your connection to a social network, the data
transfers taking place
between the network and your system, and your interactions on that
platform are governed solely
by the privacy policies of that network.
The social plug-in remains active until you deactivate
it or delete your
cookies (see section 5.d).
c. If you click on the link to an offer or activate a
social plug-in,
personal data may reach providers in countries outside the European
Economic Area that, from the
point of view of the European Union ("EU"), may not guarantee an
"adequate level of protection"
fort he processing of personal data in accordance with EU standards.
Please remember this fact
before clicking on a link or activating a social plug-in and thereby
triggering a transfer of
your data.
d. We also use qualified service providers (e.g., IT
service providers,
marketing agencies) to operate, optimize and secure our websites. We
only pass on personal data
to the latter insofar as this is necessary for the provision and use of
the website and its
functionalities, for the pursuit of legitimate interests, to comply with
legal obligations, or
insofar as you have consented there to (see section 7). You will find
more information regarding
recipients of personal data in our Consent
Management
System.
5. Cookies
a. Cookies may be used when you are visiting our
websites. Technically,
these are so-called HTML cookies and similar software tools such as
Web/DOM Storage or Local
Shared Objects (so-called "Flash cookies"), which we collectively refer
to as cookies.
b. Cookies are small files that are stored on your
desktop, notebook or
mobile device while you visit a website. Cookies make it possible, for
example, to determine
whether there has already been a connection between the device and the
websites; take into
account your preferred language or other settings, offer you certain
certain functions (e.g.
online forms) or recognize your usage-based interests. Cookies may also
contain personal
data.
c. Whether and which cookies are used when you visit our
websites
depends on which areas and functions of our websites you use and whether
you agree to the use of
cookies that are not technically required in our Consent Management
System. You will
find further
information and decision-making options here.
d. The use of cookies also depends on the settings of
the web browser
you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari,
Mozilla Firefox). Most web
browsers are preset to automatically accept certain types of cookies;
however, you can usually
change this setting. You can delete stored cookies at any time. Web/DOM
storage and local shared
objects can be deleted separately. You can find out how this works in
the browser or device you
are using in the manual of the learner.
e. The consent to, and rejection or deletion of, cookies
are tied to the
device and also to the respective web browser you use. If you use
multiple devices or web
browsers, you can make decisions or settings differently.
f. If you decide against the use of cookies or delete
them, you may not
have access to all functions of our websites or individual functions may
be limited.
6. Security
We take technical and organizational security measures
in order to
protect your information managed by us from being tampered with, lost,
destroyed, or accessed by
unauthorized individuals. We are continuously improving our security
measures in line with
technological advancements.
7. Legal Foundations for Processing
a. If you have given us your consent to process your
personal
information, then that is the legal foundation for processing it (Art.
6, para. 1, letter a, of
the EU's General Data Protection Regulation, or GDPR).
b. Art. 6, para. 1, letter b, of the GDPR is the legal
basis for
processing personal information for the purpose of entering into a
contact or performing a
contract with you.
c. If processing your personal information is required
to fulfill our
legal obligations (e.g. data retention), we are authorized to do so by
Art. 6, para. 1, letter
c, of the GDPR.
d. Furthermore, we process personal information for
purposes of
protecting our legitimate interests as well as the interests of third
parties in accordance with
Art. 6, para. 1, letter f of the GDPR. Examples of such legitimate
interests include maintaining
the functionality of our IT systems as well as the (direct) marketing of
our products and
services (to the extent not covered by your consent) and those of third
parties and the legally
required documentation of business contacts. As part of the
consideration of interests required
in each case, we take into account various aspects, in particular the
type of personal
information, the purpose of processing, the circumstances of processing
and your interest in the
confidentiality of your personal information.
8. Deleting Your Personal Data
Your IP address and the name of your Internet service
provider, which we
store for security reasons, are deleted after seven days. Moreover, we
delete your personal
information as soon as the purpose for which it was collected and
processed has been fulfilled.
Beyond this time period, data storage only takes place to the extent
made necessary by the
legislation, regulations or other legal provisions to which we are
subject in the EU or by legal
provisions in third-party countries if these have an appropriate level
of data protection.
Should it not be possible to delete data in individual cases, the
relevant personal data are
flagged to restrict their further processing.
9. Rights of Data Subjects
a. As a data subject, you have the right of access (Art.
15 GDPR), right
to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right
to restriction of
processing (Art. 18 GDPR) and right to data portability (Art. 20
GDPR).
b. If you have consented to the processing of your
personal data by us,
you have the right to revoke your consent at any time. The legality of
processing your personal
data before revocation remains unaffected. We may further process such
data pursuant to another
applicable legal basis, e.g. for the fulfilment of our legal obligations
(cf. section "Legal
bases of processing").
c. Right of Objection
For reasons relating to your particular situation, you
have the
right to file an objection at any time to the processing of personal
data pertaining to you
that is collected under Section 6 Clause 1 e) GDPR (data processing in
the public interest)
or Section 6 Clause 1 f) GDPR (data processing on the basis of a balance
of interests). If
you file an objection, we will continue to process your personal data
only if we can
document mandatory, legitimate reasons that outweigh your interests,
rights and freedoms, or
if processing is for the assertion, exercise or defense of legal claims.
To the extent we
use your personal data for direct marketing based on legitimate
interests, you have the
right to object at any time without giving reasons.
d. We ask you to address your claims or declarations to
the following
contact address if possible: info@mercedesservicecard.com
e. If you believe that the processing of your personal
data violates
legal requirements, you have the right to lodge a complaint with a
competent data protection
supervisory authority (Art. 77 GDPR).
10. Newsletter
Our website does not offer a newsletter.
11. Processing of personal data as part of application
process
a. Purpose of Processing
We process your personal data as part of application and decision-making
processes regarding the
conclusion of an employment contract.
No automated decision-making occurs.
b. Legal Foundation for Processing
This processing occurs on the basis of Article 6, Paragraph 1, letter b
of the GDPR.
c. Recipients or categories of recipients of personal
data
Your personal data will only be processed by internal bodies (human
resources, the manager for
the position, management board). Your data is not transmitted to third
parties, except to our
service provides as part of order processing. There is no intention to
transfer your personal
data to third countries or international organizations.
d. Retention Period
The data is deleted 6 months after the conclusion of the application
process. If an employment
contract is concluded or there is an interest in extending the retention
period, we will inform
you separately about the use of your data in the employment relationship
or obtain your consent
to extend the retention period.
12. Data transmission of recipients outside the
european economic
area
a. When using service providers (see section 4. d.) and
passing on data
to third parties based on you consent (see section 3.c.), personal data
may be provided to
recipients in countries outside the European Union ("EU"), Iceland,
Liechtenstein and Norway (=
European Economic Area) are transferred and processed there, in
particular USA, India.
b. In den folgenden Ländern (Link
zur Liste) besteht aus der Sicht der EU ein den EU-Standards
entsprechendes angemessenes
Schutzniveau für die Verarbeitung personenbezogener Daten (sog.
Angemessenheitsbeschluss). Mit
Empfängern in anderen Ländern vereinbaren wir die Anwendung von
EU-Standardvertragsklauseln, von
verbindlichen Unternehmensregelungen oder des Swiss-U.S. Privacy Shield,
um entsprechend den
gesetzlichen Anforderungen ein „angemessenes Schutzniveau“ zu schaffen.
Informationen hierzu
stellen wir
Ihnen gerne über die in vorstehender Ziffer 9.d. genannten Kontaktdaten
zur Verfügung.
